According to Cover News, on November 25, Cover News Cloud asked for help and received a leak from Ms. Cai that the kitten she rescued was sent to the hospital after she was sick. The pet hospital charges did not discount the "rescue price"...
According to Cover News, on November 25, Cover News Cloud asked for help and received a leak from Ms. Cai that the kitten she rescued was sent to the hospital after she was sick. The pet hospital charges did not discount the "rescue price" as originally promised, and refused to present the daily medication details. Ms. Cai called the police and failed to coordinate, and the hospital said that she could go through litigation procedures. At present, the two sides are still negotiating.
Spend 4,000 yuan to rescue the abandoned cat
Woman in rescue: The hospital promised to be discounted at the "rescue price"
On the afternoon of the 25th, the reporter met Ms. Cai at a pet hospital on Hemei East Road, Chenghua District. She told reporters about the troubles of rescuing stray cats in the past month.
On October 31, Ms. Cai rescued a kitten by the windowsill of the corridor of her community and took the cat to the hospital for a physical examination that day. "There were no problems in all examinations. Later, I took the kitten home and stayed at my house for a week to find an adopter." On November 6, an adopter took the initiative to contact Ms. Cai. She showed the adoption requirements for the other party, and the other party said that they all met and accepted it. Then, together with the adopter, they had another physical examination for the kitten, and there was no problem. "The doctor also said that the cat was in good health." So the adopter took the kitten home that night.
In less than ten days, the adopter contacted her and said that the cat had vomiting and fever. Ms. Cai asked the adopter to take him to the hospital for examination immediately, but the adopter disagreed and said that he "don't want to care about cats" and "I don't want to spend a penny." So Ms. Cai asked the adopter to take the cat to the hospital immediately, and she was willing to bear the cost.
Then the adopter took the cat to the pet hospital. Ms. Cai also rushed to the hospital and found out that it was cat plague. "Then the adopter left and threw the cat to me, and said that he would not care about the cat anymore. I was very helpless."
Ms. Cai told reporters that a doctor in the hospital told her that she did not have to worry about the expenses and could give stray cats a 30% discount on the "rescue price". "I also said that pet insurance can be purchased, which can be reimbursed 60% of the medical expenses." Afterwards, Ms. Cai paid a hospitalization fee of 2,000 yuan, but when checking the pet insurance rules, it was found that it would take one month to take effect. "This is to let me cheat insurance, so I didn't buy it. It is still a plan to choose the rescue price. "
Stray cat died after being transferred to the hospital
Hospital: The cat has its owner, and it cannot be discounted at the rescue price of stray cat
On November 15, Ms. Cai went to the hospital to see the cat again, because the hospital was too far from her home, more than 20 kilometers. In addition, Ms. Cai thought the hospital was expensive, "The treatment cost on the first day was 1,000, so I still wanted to transfer the cat." At this time, the hospital persuaded Ms. Cai that the transfer of cats would aggravate the risk of the condition, and once again explained the discount on pet insurance and treatment fee discounts. Ms. Cai continued to leave the cats in the hospital for treatment.
Until November 18, Ms. Cai went to the hospital again and saw that the overall condition of the cat was very bad. She found that the cat could not walk normally. "I didn't find the doctor that day, and I was going to be transferred to the hospital the next day." Early in the morning on November 19, Ms. Cai was waiting at the hospital gate after 8 o'clock to pick up the cat and transfer to the hospital for treatment. At this time, the settlement fee was 4,128 yuan. "At that time, I was in a hurry to transfer the hospital, and I didn't argue about the discount on the fee." The kitten died a few days after the transfer. On November 23, Ms. Cai found the pet hospital again and asked to present a detailed daily price list of the cats treated in the hospital on the five-day 14th to 19th. The two sides had a dispute and called the police.
Through the video presented by Ms. Cai, the hospital still refused to present a list of expenses in the mediation room, saying that it was "the hospital stipulated that it could not be presented" and denied that it had promised a discount on medical expenses.
On the afternoon of November 25, the reporter went to the pet hospital with Ms. Cai to learn about the situation. A doctor who treated Ms. Cai’s cat at that time said that the 30% discount on the fee was for "strewn cats". "This cat has an owner, so it cannot be considered a stray cat." She said that she wrote Ms. Cai’s fee details at the checkout, but did not explain the daily medication list, and said that the fee was also related to "transferring to the hospital." Afterwards, the doctor asked Ms. Cai to talk to the dean, "The dean is not here today, and will come again tomorrow or the next day."
Then, Ms. Cai called the dean of the hospital, and the other party denied that she had promised a discount on the fee, "You will find anyone who promises you, or you will go through the litigation process." When the reporter showed his identity and wanted to communicate with the other party, the other party hung up the phone.
As of press time, the two sides have not reached an agreement on medical expenses.
